Frequently Asked Questions

  1. WHO IS C&J TELECOMMUNICATIONS?

    C&J Telecommunications is the largest Telephone Answering Service in the state of Hawaii. Locally owned and operated since 1958, and based on Oahu, C&J provides services to all islands and beyond.

  2. WHAT DOES C&J TELECOMMUNICATIONS DO?

    C&J provides telephone services for anyone who needs their phones answered in a professional, accurate, and personable manner 24 hours a day, 365 days a year. The calls can then be screened by our operators who can relay urgent or emergency calls to you instantly, or hold them for delivery via fax, computer, pager, voice mail, or check in.

  3. HOW DOES C&J TELECOMMUNICATIONS DO THAT?

    Through the use of telephone services provided by your local telephone company, your telephone lines can be routed to C&J to be answered the way you want the line answered. Then, based upon your information, a customized account is composed for you, giving the Call Center agent detailed instructions of how to handle your calls.

  4. WHY IS THIS IMPORTANT FOR YOU?

    Through the use of C&J Telecommunications' telephone services, your business will never appear to close. Any call coming to you will be answered and handled correctly, insuring that your existing and potential clients will keep returning to you with their business.

     
  5. WHAT IS C&J TELECOMMUNICATIONS' DISASTER READYNESS POLICY?

    In the wake of all the natural and man made disasters,  C&J Telecommunications has formed a Disaster Readiness Team.  All members of Management serve a vital part of this Team.  From generator backup to information files stored off premise, C&J plans to be “Open for Business”.   If you need help in Disaster Readiness Plans, you can call us at 1800-820-1402 or visit the Small Business Administration website at
    http://www.sba.gov/  or http://www.ibhs.org/business_protection/, the Institute for Business & Home Safety for further information.

 


Email us: info@candjtelecom.com
Toll free: (800) 820-1402
Fax: (808) 533-6290